Solutions

    Implementation & Migration

    Switching EMRs is a project, not an event. DSL's implementation team works with your agency through data migration, configuration, training, and go-live preparation — with clear responsibilities on both sides.

    What's included

    Migration planning

    We map what data moves, what gets archived, and what your team needs to validate before go-live.

    Data migration & validation

    Patient records and active episode data are migrated, then validated with your team before you rely on them.

    Configuration

    Workflows, user roles, branches, and payer setup are configured with your operations team.

    Role-based training

    Clinicians, QA, billing, and administrators each get training focused on their daily work.

    Go-live preparation

    A go-live checklist covers data sign-off, user readiness, and support arrangements for the first weeks.

    Ongoing support

    Support is included with every subscription — call 866.430.0263 after go-live, not just during it.

    What a realistic migration looks like

    • Timeline depends on your data volume, branch count, and team availability — we plan it with you rather than promise a fixed number.
    • Your team validates migrated data before go-live; nothing goes live unreviewed.
    • Training is role-based, so clinicians learn charting and billers learn claims — not one generic session.
    • Use our migration checklist to compare any vendor's process, including ours.

    Frequently asked questions

    How long does implementation take?

    It depends on your agency's size, data, and schedule. We build a plan with milestones during the sales process rather than quoting a generic timeline.

    What data can be migrated?

    Active patient records and episode data are the priority. We review your current system during planning and tell you exactly what can move.

    Who does what?

    DSL handles migration tooling, configuration, and training. Your team designates a project lead, validates data, and schedules staff for training.

    See it on your agency's workflow

    A personalized walkthrough with our team — no generic slideshow.

    Discuss Your Migration