We're here when you need us

    Support That Answers.People, Not Tickets into the Void.

    Real help from real people who understand home health, hospice, and therapy. Whether you have a question, need training, or want to see what DSL can do — start here.

    Call us

    Talk to a real person who knows home health, hospice, and therapy workflows — not a script.

    866.430.0263

    Existing customers

    Signed-in support is included with your subscription. Log in to your DSL system and open a ticket from inside the product.

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    New to DSL

    Considering DSL for your agency? Our team will walk you through the platform and answer your questions live.

    Schedule a Demo

    Support Included with Every Subscription

    Support isn't an upsell at DSL. Every plan comes with the same commitment to keeping your agency running.

    Onboarding & training

    Every implementation includes structured training for clinicians, schedulers, QA, and billing staff — so your team is confident from day one.

    Ongoing product updates

    Regulatory changes, payer updates, and new AI capabilities are delivered automatically in the cloud. No downloads, no downtime windows to manage.

    Responsive, human support

    Support is staffed by people who have worked in the industry. We answer quickly, and we stay with you until the issue is resolved.

    Frequently Asked Questions

    How do I get help with my DSL system?

    If you are an existing customer, log in to your DSL system and open a support ticket from inside the product — that gives us your account context immediately. You can also call us at 866.430.0263 during business hours.

    Is support included with my subscription?

    Yes. Ongoing support is part of every DSL subscription — there is no separate support fee. Your team can reach us by phone, email, or in-product messaging.

    What products does support cover?

    DSL covers the full family of products: Home Health Centre, Hospice Centre (DSL Hospice Centre™), Therapy Centre, the Cloud Platform, and DSL Copilot AI features.

    How do I get my team trained on new features?

    New capabilities ship with in-product guidance, and our team runs refresher training sessions on request. Larger feature rollouts include live walkthrough sessions for your staff.

    I'm not a customer yet — who should I contact?

    Reach our sales team at sales@datasoftlogic.com or 866.430.0263, or schedule a personalized demo. We'll show you the platform on your own workflows, not a canned recording.